This privacy policy explains how www.gempiece.com uses and protects any information that a visitor gives when you use this website.
Gempiece is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be recognized when using this website. We assure that all information provided, will only be used in accordance with this privacy statement.
We may require/collect the following information:
Name
contact information
email address
demographic information- address and postal code
other information relevant to customer surveys and/or offers if applicable
Why we require this information
We require this information to understand your needs and provide you with better service and in particular for the following reasons:
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Internal records and mutual and relative follow- ups with new products and sale. We may use the information to improve our products and services, to contact you for market research. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your suggestions and ease of use.
To ensure safe and secured delivery, we need your telephone number to ship your package. We cannot ship your product (products), if we do not have your telephone number.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. A cookie is basically a small file which asks permission to be placed on your computer's hard drive.
We only use this information for statistical analysis purposes and then the data is instantly removed from the system. This cookie does not give us access to your computer or any information about you. You have the permission to share the information you want with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your Personal Information
If you have previously agreed for us to use your personal information for receiving offers during registration, you may change account and update your preference through 'Your Personal Information' , under "My Account".
We will not sell, distribute or rent your personal information to third parties. We may use your personal information to send you promotional information about our products and happenings around gemstone market, which we think you may find interesting.
You may request details of personal information which we hold at any time by contacting us at support@gempiece.com. Our customer support team will identify your information and will provide with your data upon confirming your identity. We also request your kind cooperation and time for this identification policy as it is for the safety of the information and to avoid fraudulent activity under the Data Protection Act 1998.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.