Terms & Conditions

Terms & Conditions

Last Updated: March 2026

These Terms and Conditions govern the use of the website www.gempiece.com and the purchase of products offered through this website.

The seller of the products listed on this website is:

Oilpearl Co., Ltd.
11/12 Silom Soi 11, Trok Tampisa
Silom Road, Silom
Bangrak, Bangkok 10500
Thailand

In these Terms and Conditions, the terms “Oilpearl”, “Gempiece”, “we”, “our”, or “us” refer to Oilpearl Co., Ltd., the operator of www.gempiece.com. The term “Buyer”, “Customer”, or “you” refers to any person who accesses this website or purchases products through it.

By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms and Conditions.

Use of Website

By using this website, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and not to engage in any activity that may harm the website, its services, or other users.

Product Information

Gempiece specializes in natural gemstones. Every effort is made to ensure that product descriptions, specifications, and images are accurate.

However, gemstones are natural materials and may contain natural inclusions or variations. Minor differences in color, appearance, and clarity may occur due to natural characteristics or differences in screen display and lighting during photography.

Product descriptions including weight, measurements, color, clarity, treatment, and origin are provided to the best of our knowledge.

Pricing

All prices listed on the website are subject to change without notice. While we strive to ensure accuracy, pricing errors may occasionally occur.

If an error in pricing is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund.

Orders and Payments

Orders placed through the website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

Payment must be completed using one of the accepted payment methods available on the website before the order can be processed and shipped.

Shipping and Delivery

Orders are shipped to the address provided during checkout. Customers are responsible for ensuring that shipping information is accurate.

Shipping times may vary depending on destination and courier service. Gempiece is not responsible for delays caused by shipping carriers, customs procedures, or other circumstances beyond our control.

Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Customers are encouraged to review that policy before placing an order.

Intellectual Property

All content on this website including text, images, videos, product photography, graphics, logos, and website design is the property of Oilpearl Co., Ltd. and is protected by international copyright and intellectual property laws.

No part of this website may be copied, reproduced, distributed, or used without prior written permission.

Trademarks

The names Gempiece, Oilpearl, and all related logos, graphics, and branding elements are trademarks or proprietary marks of Oilpearl Co., Ltd.

These trademarks may not be used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Gempiece and Oilpearl Co., Ltd. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or the purchase of products from this website.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes have been made constitutes acceptance of the updated Terms.